Applying for a Card

The ChargeFun Visa Platinum Card

The ChargeFun Visa Platinum card bridges your crypto world with everyday spending. This virtual card allows you to spend your crypto assets anywhere Visa is accepted, with all the benefits of a premium card experience.

Application Process

Step 1: Initiate Application

1. Navigate to the Card page from your dashboard

2. Tap Apply for Card

3. The system will initialize your application and prepare your verification process

Step 2: Complete Application Form

Fill out the required information:

1. Personal Information

   • Full legal name (as it appears on official documents)

   • Date of birth

   • Email address (pre-filled from your account)

   An embedded KYC (powered by Sumsub) window will appear, complete the steps to verify your identity and once successful, move to the next steps with ChargeFun (continue)

1. Address Information

• Street address

• City

• State/Province

• Postal/ZIP code

• Country

1. Financial Information

   • Occupation

   • Annual salary range

   • Account purpose (personal spending, business, etc.)

   • Expected monthly volume

2. Terms & Conditions

   • Review and accept the cardholder agreement

   • Review and accept the privacy policy

3. Submit Application

   • Tap Submit Application to complete this step

   

Step 3: Verification

After submission, your application will undergo verification:

1. Your information will be reviewed automatically

2. Most applications receive an instant decision

3. Some applications may require additional verification

4. You'll be notified of the decision in the app

Step 4: Card Issuance

Once approved:

1. Your virtual card will be automatically issued

2. Card details will appear on your Card page

3. You can immediately top up your card and begin using it for online and Contactless purchases (adding the card to Apple/Android Wallet)

4. Top up your card to start spending

Application Status Meanings

Status	Description	Next Steps
Pending	Application submitted and under review	Wait for review completion (up to 72 hours, typically 24h)
Additional Information Required	More information needed	Check your email for specific requests
Approved	Application approved	Card will be issued automatically
Denied	Application not approved	You may reapply after 30 days

Visa Platinum Benefits

Your ChargeFun Visa Platinum card includes these premium benefits:

Purchase Protection

• Coverage against damage or theft for eligible purchases

• Valid for 90 days from purchase date

• Up to $500 per claim, $50,000 per account

Extended Warranty

• Doubles the original manufacturer's warranty

• Up to one additional year on warranties of three years or less

Zero Liability Protection

• You won't be held responsible for unauthorized charges

• Must notify ChargeFun promptly of any unauthorized use

Travel Benefits

• Travel accident insurance

• Lost luggage reimbursement

• Travel and emergency assistance services

Concierge Service

• 24/7 assistance for dining, entertainment, and travel arrangements

• Access through the dedicated Platinum service line

Fraud Protection

• Real-time fraud monitoring

• Instant alerts for suspicious activity

• Ability to freeze your card instantly from the app

Frequently Asked Questions

Application Process

Q: How long does the application process take? A: Most applications receive an instant decision. Some may require additional verification, which can take 1-3 business days.

Q: What are the eligibility requirements? A: You must be 18 years or older, have a valid government ID, and meet our verification requirements. Currently available to US residents only.

Q: Will applying affect my credit score? A: No, we do not perform a credit check for the ChargeFun card.

Q: Can I apply again if my application is denied? A: Yes, you may reapply after 30 days. Consider updating any information that may have led to the denial.

Card Usage

Q: Are there any fees associated with the card? A: There are no monthly or annual fees. There is a 1% fee when topping up your card from crypto.

Q: What is my spending limit? A: Your spending limit is equal to your card balance. You can only spend what you've topped up.

Q: Can I use my card internationally? A: Yes, your ChargeFun card works worldwide wherever Visa is accepted.

Q: How do I view my full card details? A: On the Card page, tap the eye icon to reveal your card number, expiration date, and CVV.

Security

Q: What should I do if I suspect fraudulent activity? A: Immediately freeze your card in the app and contact support.

Q: How do I freeze my card? A: On the Card page, tap the "Freeze Card" button. You can unfreeze it at any time.

Q: Are my card details secure? A: Yes, your card details are encrypted and only revealed when you explicitly request to view them.

For additional questions, please contact support at [e-mail]