Applying for a Card
The ChargeFun Visa Platinum Card
The ChargeFun Visa Platinum card bridges your crypto world with everyday spending. This virtual card allows you to spend your crypto assets anywhere Visa is accepted, with all the benefits of a premium card experience.
Application Process
Step 1: Initiate Application
Navigate to the Card page from your dashboard
Tap Apply for Card
The system will initialize your application and prepare your verification process
Step 2: Complete Application Form
Fill out the required information:
Personal Information
Full legal name (as it appears on official documents)
Date of birth
Email address (pre-filled from your account)
An embedded KYC (powered by Sumsub) window will appear, complete the steps to verify your identity and once successful, move to the next steps with ChargeFun (continue)
Address Information
Street address
City
State/Province
Postal/ZIP code
Country
Financial Information
Occupation
Annual salary range
Account purpose (personal spending, business, etc.)
Expected monthly volume
Terms & Conditions
Review and accept the cardholder agreement
Review and accept the privacy policy
Submit Application
Tap Submit Application to complete this step
Step 3: Verification
After submission, your application will undergo verification:
Your information will be reviewed automatically
Most applications receive an instant decision
Some applications may require additional verification
You'll be notified of the decision in the app
Step 4: Card Issuance
Once approved:
Your virtual card will be automatically issued
Card details will appear on your Card page
You can immediately top up your card and begin using it for online and Contactless purchases (adding the card to Apple/Android Wallet)
Top up your card to start spending
Application Status Meanings
Pending
Application submitted and under review
Wait for review completion (up to 72 hours, typically 24h)
Additional Information Required
More information needed
Check your email for specific requests
Approved
Application approved
Card will be issued automatically
Denied
Application not approved
You may reapply after 30 days
Visa Platinum Benefits
Your ChargeFun Visa Platinum card includes these premium benefits:
Purchase Protection
Coverage against damage or theft for eligible purchases
Valid for 90 days from purchase date
Up to $500 per claim, $50,000 per account
Extended Warranty
Doubles the original manufacturer's warranty
Up to one additional year on warranties of three years or less
Zero Liability Protection
You won't be held responsible for unauthorized charges
Must notify ChargeFun promptly of any unauthorized use
Travel Benefits
Travel accident insurance
Lost luggage reimbursement
Travel and emergency assistance services
Concierge Service
24/7 assistance for dining, entertainment, and travel arrangements
Access through the dedicated Platinum service line
Fraud Protection
Real-time fraud monitoring
Instant alerts for suspicious activity
Ability to freeze your card instantly from the app
Frequently Asked Questions
Application Process
Q: How long does the application process take? A: Most applications receive an instant decision. Some may require additional verification, which can take 1-3 business days.
Q: What are the eligibility requirements? A: You must be 18 years or older, have a valid government ID, and meet our verification requirements. Currently available to US residents only.
Q: Will applying affect my credit score? A: No, we do not perform a credit check for the ChargeFun card.
Q: Can I apply again if my application is denied? A: Yes, you may reapply after 30 days. Consider updating any information that may have led to the denial.
Card Usage
Q: Are there any fees associated with the card? A: There are no monthly or annual fees. There is a 1% fee when topping up your card from crypto.
Q: What is my spending limit? A: Your spending limit is equal to your card balance. You can only spend what you've topped up.
Q: Can I use my card internationally? A: Yes, your ChargeFun card works worldwide wherever Visa is accepted.
Q: How do I view my full card details? A: On the Card page, tap the eye icon to reveal your card number, expiration date, and CVV.
Security
Q: What should I do if I suspect fraudulent activity? A: Immediately freeze your card in the app and contact support.
Q: How do I freeze my card? A: On the Card page, tap the "Freeze Card" button. You can unfreeze it at any time.
Q: Are my card details secure? A: Yes, your card details are encrypted and only revealed when you explicitly request to view them.
For additional questions, please contact support at [email protected]
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